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Built for Big Moments

Citywide Shuttle Solutions for High-Impact Events

When your city becomes the stage for the world, CharterUP delivers the shuttle solutions that keep it moving.

Chosen by the World’s Biggest Events and Their Cities

CharterUP supports municipalities with high-capacity shuttle programs that scale to meet surging demand. From transit gaps to traffic flow, we help cities prepare for and manage the complex mobility needs of mega-events with data-backed routing, real-time visibility, and seamless execution. Our goal? To keep your city moving while enhancing safety, access, and experience for all.

Why Choose 

CharterUP

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Unrivaled Scale

With over 5,000 vehicles nationwide, we have the depth and flexibility to support citywide shuttle operations for millions of attendees. Our fleet includes motorcoaches, minibuses, ADA-compliant vehicles, and electric options—each vetted for safety and reliability.

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Operational Excellence

We provide complete operational support, including our Network Operations Center, on-site coordinators, and a dedicated project lead. Our team manages staffing, scheduling, staging, and contingency planning so your city can focus on the bigger picture.

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Industry-Leading Technology

CharterUP’s tech platform powers real-time vehicle tracking, rider flow analytics, dynamic route adjustments, and ticket scanning. It’s a control center in your pocket—giving your teams the oversight they need to respond with precision.

Services Tailored to Municipal Needs

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Fixed Routes

High-frequency circuits linking key access points to event zones.

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On-Demand Service

Dispatch-ready vehicles for overflow, late-night coverage, or remote areas.

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First/Last Mile

Connect attendees from rail, bus, and pedestrian corridors to venues.

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Contingency Shuttles

Rapid deployment vehicles for delays, weather issues, or unexpected volume.

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VIP & Staff Transport

Controlled routing and high-touch service for essential personnel.

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ADA-Compliant Service

Fully accessible fleets with integrated rider support tools.

Real-Time Operations

Real-Time Tracking & Dynamic Fleet Management

  • Route Optimization

    AI-driven scheduling adjusts shuttle routes in real time to respond to changing traffic patterns, event crowd sizes, and road closures.

  • Live GPS Tracking

    City officials, operators, and attendees can monitor shuttles in real time, providing accurate ETAs and reducing wait times.

  • Predictive Maintenance

    Smart diagnostics identify potential vehicle issues before they disrupt service, ensuring reliable operations during critical event periods.

Frictionless Travel

Seamless Booking, Payments & Rider Experience

  • Instant Booking

    Attendees, staff, and volunteers can easily reserve shuttle seats using CharterUP’s intuitive app, web portal, or phone.

  • Contactless Payment

    Secure tap-to-pay (cEMV) and digital wallet options provide fast, touch-free boarding for seamless crowd management.

  • Real-Time Alerts

    Push notifications keep passengers informed of service updates, shuttle arrivals, and route adjustments for a smooth experience.

Smarter Transit

Data-Driven Insights & System Optimization

  • GTFS-RT Integration

    Real-time data feeds enable seamless trip planning across public transit and CharterUP shuttles, making multimodal travel easier for attendees.

  • AI-Powered Analytics

    Track ridership trends, shuttle utilization, and carbon emissions to make data-informed decisions and adjust service levels as needed.

  • Centralized Dashboard

    Gain complete oversight of fleet performance, monitor real-time operations, and make instant adjustments to maintain service excellence.

A Trusted Transportation Partner

Powering Super Bowl Transportation with CharterUP

Managing transportation for a mega-event like the Super Bowl demands precision, efficiency, and expert coordination. For Super Bowl LIX at Caesars Superdome, CharterUP delivered a seamless shuttle solution, deploying 40 motorcoaches to transport 5,500 fans and staff between the stadium and offsite parking. With a dedicated team consisting of 1 program lead, 4 logistics managers, and 20 drivers, CharterUP ensured on-time arrivals and efficient crowd management. Through real-time adjustments and operational oversight, we helped minimize congestion and maintain smooth traffic flow — providing fans and staff with a stress-free, reliable transit experience on one of the biggest days in sports.

How CharterUP Solved Golden Gate Park's Congestion Problem

Faced with no on-site parking and surging ride-share costs, a major music festival partnered with CharterUP for a comprehensive shuttle solution. Thousands of fans enjoyed a reliable, affordable transit option, reducing traffic congestion and neighborhood disruption. With real-time logistics management, CharterUP ensured efficient crowd movement and safer departures. The success of the shuttle program not only enhanced the fan experience but also secured city approval for future expansion, proving the value of smart, scalable transportation.

Seamless Transportation for an American Tradition

For one of America’s most iconic events, CharterUP delivered a comprehensive shuttle solution with over 50 full-size motorcoaches to transport performers, crew members, and parade participants. With millions watching and precise timing required, reliable and efficient transportation was essential. CharterUP established specialized shuttle routes to accommodate the Rockettes, balloon inflation teams, float crews, and parade choirs. Each group received dedicated transportation schedules to ensure timely arrivals at designated locations, preventing delays and minimizing congestion in the busy urban environment.

Keeping Pro Pickleball Moving with CharterUP

CharterUP is the preferred transportation partner for the Pro Pickleball Tour, providing seamless shuttle services at major tournaments nationwide. From The Masters in Rancho Mirage to the CIBC Atlanta Slam, our reliable shuttles ensure players, spectators, and staff move efficiently between venues, parking areas, and event locations. With real-time logistics management and on-site support, CharterUP delivers a smooth transit experience, keeping events on schedule and enhancing the overall experience for participants and fans alike.

When Your City Hosts the World, Transit Can’t Miss a Beat

CharterUP gives city officials the tools, team, and technology to deliver safe, efficient, and high-capacity shuttle operations—no matter the scale. Keep your streets moving, your attendees happy, and your city running at its best.